switch microsoft authenticator to new phone

You can back up your Authenticator accounts, to move them to a new iOS or Android device. This allows your organization to monitor your device’s compliance status.

In a corporate environment, Sophos Intercept X for Mobile can be managed by Sophos Mobile. Your organization can use Message Filtering to check your incoming SMS/MMS messages for phishing URLs. You use QR Code Scanner to scan QR codes and then process the embedded information. You use Password Safe to store all your account data in a single place that is secured by a master password. You use Authenticator to generate one-time passwords (also called verification codes) to sign in to your accounts that use multi-factor authentication. You use Wi-Fi Security to check your Wi-Fi connection for network-based threats. Your organization can use Web Filtering to protect you from browsing sites with malicious, undesirable or illegal content. Under Device security you can see the device’s health status. The Sophos Intercept X for Mobile dashboard gives you an overview of the device’s security status. You can find more information on these guidelines in related information. To update your Recovery phone select Change recovery phone.Sophos Intercept X for Mobile is compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA.Click Download Codes to download a text file with your backup codes.Enter either your verification code, backup code, or recovery code upon the MFA challenge.To generate a new set of backup codes select Replace backup codes.If you still have access to your old Authenticator app entry, delete the old entry for Citrix Cloud as it will no longer be valid.Verify proper configuration, enter the 6-digit code from the app and click Verify.A new entry will show up for Citrix and will start generating 6-digit Time-Based One-Time Password ( TOTP) codes.

Scan the QR code or enter the Key into your Authenticator app.If you used a recovery code from Citrix support this is the same code received initially via email and used to login that can be used to pass the challenge.If you used the self-service recovery email option to initially login, once again choose the Use Recovery Email option to receive a second code to pass the challenge and change your authenticator app.Tip Save the backup to your cloud storage so you can use it on other devices. Select the location to create the backup copy. Enter a password, confirm it, and tap OK. Enter a verification code from you Authenticator app, an unused backup code, or your recovery code. In the app menu, select Back up & Restore. You are then challenged to verify MFA again before making changes to your account.Confirm your re-enrollment, select Yes, change device.

Switch microsoft authenticator to new phone